Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company details.

• Business Information: Details you provide about your IT systems, requirements, or business operations.

• Website Usage Data: Information about how you use our website (cookies, IP address, browser type, device).

• Communication Data: Records of correspondence when you contact us by email, phone, or web forms.

2. How We Use Your Information

​We use your information to:

• Provide and manage our consultancy services.

• Respond to enquiries and requests.

• Send relevant updates, proposals, or service information.

• Improve our website, services, and customer experience.

• Meet legal, regulatory, and compliance obligations.

We will never sell or rent your personal data to third parties.

3. Legal Basis for Processing

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We process personal data under the following legal bases:

• Contractual necessity: To deliver our consultancy services.

• Legitimate interests: To run and improve our business and communicate with clients.

• Consent: For marketing communications (where you have opted in).

• Legal obligation: To comply with applicable laws and regulations.

4. How We Store and Protect Your Data

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• Your personal data is stored securely on systems with appropriate technical and organisational safeguards.

• We only retain personal data for as long as necessary for the purposes outlined above.

• Access is restricted to authorised personnel only.

5. Sharing Your Information

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We may share your information with:

• Trusted third-party service providers who help us deliver our services (e.g. cloud hosting, email platforms).

• Professional advisers (legal, compliance, accountancy) where necessary.

• Regulators, law enforcement, or authorities when legally required.

All third parties are required to respect the security and confidentiality of your data.

6. Cookies

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Our website may use cookies to enhance user experience and analyse website traffic. You can manage or disable cookies in your browser settings.

7. Your Rights (UK GDPR)

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You have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal data (“right to be forgotten”).

• Object to or restrict certain types of processing.

• Withdraw consent where consent is the basis for processing.

• Request a copy of your data in a portable format.

To exercise your rights, please contact us (details below).

8. Marketing Communications

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We may send you updates about our services if you have opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

9. Contact Us

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If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Zing IT Consultancy
Email: support@zingitconsultancy.co.uk

If you are unsatisfied, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.